A. Download and account creation
The user may only access the site and the App through authorized means.
EDYEN shall not be liable in case the user does not have a compatible device or has downloaded a version of the application incompatible with his device.
To access and use the App, the user must download it from the sites commercially known as “App Store” and “Google Play”. Once the App has been downloaded, the user must create and maintain an active account (“Account”). To obtain an account, the user must be at least 18 years of age and must provide the following personal information: name, cell phone number and email address. It shall be the user’s obligation to provide and maintain the information in his/her account in a truthful, accurate, complete and updated manner.
Likewise, it will be the obligation and responsibility of the user to read the privacy policies and the present terms and conditions, since during the account creation process he/she must accept them.
Once the account has been created, the user will be able to use the App and consult all the information relevant to their school or personnel transportation service and receive notifications. Similarly, they can request route changes through transportation permits, such requests will be subject to approval by the administrators of the transport in each instance, either company for staff transportation or educational institution for school transportation.
Each account will be protected by a password given by the user at the time of creating the account, which will be required each time the user logs in to the App. The user will be responsible at all times for the safekeeping and conservation of his password; consequently, he will assume any damages that may arise from its improper use, as well as the disclosure or loss of the same.
In case the user forgets the password, he/she will be able to register a new one, entering the “password recovery” section and following the instructions indicated.
D. Network access / devices
The user is responsible for obtaining the data network access necessary to use the services offered by the App, with the understanding that he/she must pay his/her mobile network’s data and messaging rates and fees if he/she accesses or uses the service from a wireless device. Likewise, the User is responsible for acquiring and updating the compatible hardware or devices necessary to access and use the Website and App and/or any updates thereto. EDYEN does not warrant that the App and the Site will function properly on any particular hardware or device.
The user acknowledges that, due to the functionality and speed of the Internet connection and electronic communications, the service may be subject to malfunctions or delays, without this implying liability for EDYEN.
E. User requirements and conduct
The user agrees to make proper and lawful use of the App and the website, in accordance with applicable laws and these terms and conditions. Access to the App and services is limited to persons over 18 years of age. The user may not assign or otherwise transfer his or her account, nor authorize third parties to use it.
The user acknowledges and accepts that the access and use of the application and the website are under his/her sole responsibility. In no event shall EDYEN be liable for the use that the user and/or third parties may make of the application and the website, nor for any damages that may arise therefrom.
F. Text message, calls and notifications
By creating an account, the user agrees that in order to provide the services, EDYEN may send informational text messages (SMS), e-mails, notifications or instant messages via the Internet as part of its normal business activity.
The user may request not to receive informative text messages (SMS), notifications or instant messages from EDYEN by sending an e-mail to firstname.lastname@example.org, providing the telephone number of the mobile device receiving the messages and the e-mail address registered in his/her account. The user acknowledges that requesting not to receive messages may affect the use and reception of the services.